The Logistics Coordinator provides overall direction and supervision throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed.
Essential Duties & Responsibilities:
- Maintains positive and encouraging working relations with all drivers
- Provides constant communications of service issues to appropriate personnel and departments, both internal (NFI) and external (Customer)
- Develops and provides analysis of dedicated routes and schedules
- Performs load planning, driver scheduling, and dispatch duties using both Dedicated Fleet and Common Carrier resources.
- Coordinates daily data entry into NFI’s proprietary order-management-system, SCMS.
- Works with Common Carriers on both rate negotiations and surge capacity requirements
- Coordinates with home-office Invoicing team to ensure timely and accurate completion of weekly customer invoices
- Ensures accurate and timely completion of daily and weekly tasks
- Provides weekly KPI/performance data reports to both internal and external parties
- Assists Project Manager with implementing NFI’s Safety, Security and Labor policies
- Assists and provides coverage throughout departments during vacations, holidays and irregular work schedules
- Manages and maintains driver payroll
- Audits and approves driver expense reports
- Provides assistance to Project Manager wherever needed
Requirements:
- Perform yard checks and random equipment inspections.
- Minimum 1-3 years experience in logistics and/or transportation
- Computer applications experience including MS Office and AS400 a plus
- Excellent customer service, problem solving, communication and decision making skills
- Ability to work efficiently and multitask
Other:
- Ability and availability to work extended hours including nights and weekends as needed by the customer
